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Terms and Conditions


Our policy is to abide strictly by all relevant current legislation relating to consumer rights.  A good place to find out about consumer rights, especially when buying by mail order, is by visiting the Citizen Advice Bureau website.

When you buy anything from Pottergate Group Ltd t/a Apitherapy your rights are fully protected therefore and there is no need for us to list lengthy terms and conditions. The only areas we draw your attention to are those where our policy perhaps differs from standard business practice below. Our ambition is to ensure that you will become a regular customer and enjoy the experience of shopping with Apitherapy.


Apitherapy does not and will not sell anyone its database of customers and information contained on customers remains confidential to the company unless express permission is given. We are committed to protecting your privacy.


All product descriptions and images, where applicable, remain the copyright of Pottergate Group Ltd or authorised UK distributor. All other images, information and code is the sole property of Pottergate Group Ltd, prior permission is required in order to use our images, information or code. Please email us for further details. apitherapy@btopenworld.com


All product descriptions and/or any advice given either by telephone or via email should only be used as a guide and further guidance from a medical professional should be sought if you are in any doubt of the suitability of these products for your consumption or application. If you are intending to use a product purchased from this website in relation to a pre-existing medical condition, a child's medical condition or if you are pregnant then a medical professional should be consulted before you start any course of treatment. We make no claims about any of the products sold on this website nor do we accept any responsibility if the stated dosage is exceeded or not strictly adhered to.

Products contained within this website are not intended to diagnose, treat, cure or prevent any disease.


Postal rates quoted on this site are for UK deliveries only. For deliveries outside the UK please email Ali on apiitherapy@btopenworld.com to make appropriate arrangements and receive a delivery quotation.