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We are only able to take orders for the United Kingdom through our website. If you need us to ship your order to anywhere outside of the UK, please place your order by calling us on 01263 761525 or emailing apitherapy@btopenworld.com.

We aim wherever possible to despatch orders received before midday on the day that the order is received.  This is not always possible as there are times when a mix may be in progress and products may need to settle prior to shipment.  The freshness of your product is important to us.  We  run 'low' stocks to maintain maximum freshness meaning that short delays are sometimes unavoidable.
Please do not hesitate to call us if you have a specific delivery request or you are concerned and need an urgent delivery. 
Upon receipt of your order you have a 14 day cooling off period which commences the day after you receive your items.  Please see our full cancellation policy under our returns and complaints page including a cancellation form.