The law requires that we make no health claims, whether true, supported by scientific research or not, for the remedies we make and sell. Supporting scientific research is available elsewhere on the internet and we are always happy to answer your queries or problems either by email or on the telephone. This is a free advisory service.
We aim wherever possible to despatch orders received before midday on the day that the order is received. This is not always possible as there are times when a mix may be in progress and products may need to settle prior to shipment. The freshness of your product is important to us. We run 'low' stocks to maintain maximum freshness meaning that short delays are sometimes unavoidable.
Please do not hesitate to call us if you have a specific delivery request or you are concerned and need an urgent delivery.
Upon receipt of your order, if you change your mind, you can cancel your order within a 14 day 'cooling off period' which commences the day after you receive your items. Please see our full cancellation policy under our returns and complaints page including a cancellation form. Returns and Cancellations